Summary: We use strictly necessary cookies to run the Platform, analytics cookies (Google Analytics) to improve it, and functional cookies for your preferences. You can manage non-essential cookies at any time.
Cookies are small text files placed on your device when you visit a website. We use "cookies" to refer to all similar technologies including web beacons, pixel tags, local storage, and session storage.
| Category | Purpose and Legal Basis |
|---|---|
| Strictly Necessary | Essential for the Platform to function. Authentication tokens, session management, security cookies. Cannot be disabled. Legal basis: not applicable (essential). |
| Functional | Remember your preferences and settings. Enhance your experience but not essential. Legal basis: Legitimate interests (GDPR Article 6(1)(f)). |
| Analytics | Google Analytics 4 — anonymised usage patterns, session data, feature adoption. Legal basis: Consent (GDPR Article 6(1)(a)) — opt-in required before placement. |
| Performance | Monitor Platform speed and identify errors. Legal basis: Legitimate interests (GDPR Article 6(1)(f)). |
| Third-Party | Set by Stripe (payment flows) and other authorised integrations when you interact with those services. Governed by those providers' own policies. |
We use Google Analytics 4 operated by Google LLC. GA4 collects anonymised data including pages visited, session duration, city-level location, device type, and user interactions. IP addresses are anonymised.
To opt out: install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout, update your cookie preferences in your Navo account settings, or use your browser's private/incognito mode.
| Cookie Type | Retention Period |
|---|---|
| Session cookies | Deleted when browser is closed |
| Authentication cookies | Up to 30 days |
| Preference cookies | Up to 12 months |
| Google Analytics | Up to 26 months |
| Third-party cookies | As set by respective providers |
On first visit to the Platform, a cookie consent banner allows you to accept all cookies, accept only strictly necessary cookies, or customise by category. Update your preferences at any time in your account settings under "Privacy and Cookies". Most browsers also allow you to view, delete, and block cookies independently.
Cookie enquiries: hello@navosuite.com