Governing law: New South Wales, Australia. These Terms form a binding legal contract between you and Yapa Technologies Pty Ltd. By using Navo you agree to these Terms.
These Terms of Service ("Terms") govern access to and use of the Navo platform at navosuite.com and via mobile applications, operated by Yapa Technologies Pty Ltd ABN 21 697 117 936 ("Navo", "we", "us"). By registering, clicking 'I Agree', or using the Platform, you agree to be bound by these Terms. If accepting on behalf of a business entity, you warrant you have authority to bind that entity.
These Terms, together with our Privacy Policy, Subscription Agreement, EULA, DPA, Cookie Policy, Financial Disclaimer, Acceptable Use Policy, SLA, and where applicable Beta Agreement, constitute the entire agreement between us. They supersede all prior representations, discussions, and agreements, including any statements made during sales demonstrations or marketing materials. No output, suggestion, or content generated by any AI feature of the Platform constitutes a representation, warranty, or term of this agreement.
Subject to compliance with these Terms and payment of applicable fees, Navo grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal business purposes. This licence expressly excludes sublicensing, reselling, creating derivative works, reverse engineering, building competing products, automated data extraction, and any use outside legitimate property renovation project management.
You retain all ownership rights in content you upload ("User Content"). By uploading, you grant Navo a non-exclusive, worldwide, royalty-free licence to store, process, display, and transmit your User Content to deliver Platform services, and subject to your AI training consent, to use anonymised derivatives to improve AI features. "Anonymised derivatives" means only statistical aggregations from at least 50 users combined, or usage pattern data that cannot identify you. We will not use identifiable User Content for marketing or sale to third parties without additional explicit consent.
All Platform software, design, AI models, algorithms, and content created by Yapa Technologies Pty Ltd is our exclusive intellectual property. "Navo" and associated trade marks are owned by Yapa Technologies Pty Ltd. No IP rights are transferred to you.
Our total liability to you is limited to the greater of: (a) fees paid by you in the 12 months preceding the claim, or (b) AUD $500. We exclude all liability for indirect, incidental, consequential, or punitive damages including loss of profits, data, or business opportunity. We are not liable for any financial loss arising from decisions made using Platform outputs. These limits do not apply to death or personal injury caused by our negligence, fraud, or wilful misconduct.
You will indemnify Navo against claims arising from your use of the Platform in breach of these Terms, your User Content, your violation of applicable law, or your infringement of third-party rights. Navo will defend you against third-party claims that the Navo Platform (excluding User Content and third-party integrations) infringes a valid Australian patent, copyright, or registered trade mark, up to a maximum of 12 months' subscription fees.
Each party will keep confidential all non-public information disclosed by the other party that is designated as confidential or reasonably should be understood to be confidential. This obligation survives termination for 3 years.
Disputes are resolved in sequence: (1) good faith negotiation for 30 days; (2) mediation via the Australian Commercial Disputes Centre (ACDC) or LEADR Australia; (3) litigation in the courts of New South Wales. Nothing prevents a party seeking urgent injunctive relief.
These Terms are governed by the laws of New South Wales, Australia. Each party submits to the exclusive jurisdiction of the courts of New South Wales, subject to mandatory consumer protection laws in your jurisdiction that cannot be excluded by contract.
Neither party is liable for delay or failure caused by events beyond reasonable control including acts of God, pandemic, government action, natural disaster, cyberattack, or infrastructure failure. If a Force Majeure Event continues for more than 60 days, either party may terminate with 14 days' written notice and a pro-rata refund.
You must not use the Platform from any country subject to Australian Government or United Nations sanctions. You must not be named on any Australian, UN, US (OFAC), EU, or UK sanctions list. Violation results in immediate account termination without refund.
Legal notices: hello@navosuite.com, Yapa Technologies Pty Ltd, 3/24 Wolseley Road, Mosman NSW 2088.
Navo operates a separate affiliate partner programme for qualifying businesses and individuals who refer subscribers at volume. The affiliate programme is governed by a separate Affiliate Agreement entered into between Navo and each approved partner. The affiliate programme is distinct from the subscriber referral programme and operates independently. Affiliate commission is paid to the referring partner and has no effect on the subscription price paid by the referred subscriber.