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The product
01What does the free tier include?
The free tier includes unlimited quick feasibility, Suburb Insights for all Australian states, and area comps where you can enter your own comparable sales data. Area comps you enter are added to a shared pool flagged as unverified. Results are visible in your session but cannot be saved, exported, or shared on the free tier. A free account is required. No credit card needed.
02Is there a free plan?
Yes. Navo has a free tier that includes quick feasibility, Suburb Insights for all states, and area comps where you can enter your own comparable sales data. A free account is required. No credit card needed. Results are session-only on the free tier. They are visible while you are logged in but cannot be saved, exported, or shared. Upgrade to a paid plan to save your feasibilities and unlock long feasibility, scenario analysis, and project tracking.
03How accurate are Navo's cost estimates?
Navo's cost estimates are based on Australian construction cost benchmarks and are updated regularly. They are estimates intended to help you assess feasibility quickly, not quotes. Always get trade quotes before committing to a project. See our Financial Disclaimer for full context.
04Do I need prior renovation knowledge to use Navo?
No. Navo is designed to be usable by first-time renovators and experienced flippers alike. The quick feasibility walks you through a series of guided questions. If you know the property address, a rough purchase price, and a rough renovation scope, Navo can run a feasibility for you.
05Is this for professionals or first-timers?
Both. Starter is built for someone running their first project. Renovator and Portfolio are built for people running multiple projects simultaneously. The platform scales with you.
06Is there a mobile app?
Navo works in your mobile browser and is fully optimised for iOS and Android. A dedicated native app is on the roadmap.
07Which Australian states does Navo support?
Suburb Insights are available for all Australian states. Comparable sales data is auto-loaded for NSW properties. For other states, you can enter your own comparable sales data.
Privacy and security
08Is my data private and secure?
Yes. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Navo uses Supabase Row Level Security to ensure your data is logically isolated from other accounts. We do not sell or share your personal data. See our Privacy Policy for full details.
09Can contractors access my project?
Yes, with controlled access. On Renovator and Portfolio plans, you can invite contractors to your project. They see only the scope relevant to them, not your financials or other projects. Role-based permissions give you full control over what each person can see.
10What happens to my data if I cancel?
Your data is retained for 12 months after cancellation in read-only archived form, then deleted. Financial transaction records are retained for 7 years as required by Australian tax law. You can request deletion at any time by emailing hello@navosuite.com.
Pricing and billing
11How does the founding member discount work?
Navo uses a rolling founding cohort structure. Each cohort locks in a lifetime discount for its members: Founding 50 (first 50 subscribers, 50% off for life), Founding 40 (next 40, 40% off), Founding 30 (next 30, 30% off), Founding 20 (next 20, 20% off), Founding 10 (next 10, 10% off).
Founding 50 monthly rates: Starter $29.50/mo, Renovator $39.50/mo, Portfolio $74.50/mo. Full prices after all founding cohorts are filled: Starter $59/mo, Renovator $79/mo, Portfolio $149/mo. Your discount is locked to the cohort you joined in for the lifetime of your account. Cancel or pause and the founding discount is permanently forfeited. Upgrade to a higher plan and the discount follows you at the higher plan's price.
Founding 50 monthly rates: Starter $29.50/mo, Renovator $39.50/mo, Portfolio $74.50/mo. Full prices after all founding cohorts are filled: Starter $59/mo, Renovator $79/mo, Portfolio $149/mo. Your discount is locked to the cohort you joined in for the lifetime of your account. Cancel or pause and the founding discount is permanently forfeited. Upgrade to a higher plan and the discount follows you at the higher plan's price.
12Can I switch between monthly and annual billing?
Yes. You can switch between monthly and annual billing at any time from your account settings. Annual billing gives you 2 months free (pay 10 months, get 12). For founding members, the annual rate is exactly half the cost of 10 monthly payments at the founding rate. Formula: full price × (1 − cohort discount) × 10/12. At full price, annual billing works out to $49.17/mo (Starter), $65.83/mo (Renovator), or $124.17/mo (Portfolio).
13Can I upgrade my plan later?
Yes. Upgrade at any time from your account settings. If you are a founding member, your founding discount follows you to the higher plan. You pay the founding discount percentage off the higher plan's full price.
14Is there a free plan?
Yes. Quick feasibility, Suburb Insights, and area comps are all free. A free account is required. No credit card needed. See the free tier section above for full details.
15Is there a free trial of paid plans?
Paid plans do not have a separate free trial. Instead, we offer a 30-day money-back guarantee. If you are not happy within 30 days, email hello@navosuite.com with the subject "Refund Request" and we will process a full refund, no questions asked.
16Is additional storage available?
Yes. Additional storage is available as a paid add-on at $4.90/mo per 10GB block, purchasable in multiples from your account settings. Storage add-ons are billed monthly regardless of your main plan billing cycle and do not carry founding discounts.
17What is the 30-day money-back guarantee?
If you are not completely satisfied within your first 30 days on a paid plan, email hello@navosuite.com with the subject "Refund Request" and we will process a full refund to your original payment method within 5-10 business days.
Referral and affiliate
18How does the referral programme work?
If you refer a friend and they sign up on a paid plan, you both get $10. Your referral link is in your account. The $10 credit is issued after they complete 30 days on a paid plan. Maximum one referral credit per calendar month.
19How does the affiliate programme work?
The affiliate programme is open to everyone. Fill in a short expression of interest, get your tracked link and a simple one-page agreement, then earn 10% recurring commission on every active subscriber you refer. No cap, no minimum referrals required.
20Can I combine the founding discount, referral credits, and affiliate commission?
Yes. All three operate independently and stack. They do not affect each other.
About Navo
21Is Navo an Australian company?
Yes. Navo is built and operated by Yapa Technologies Pty Ltd, ABN 21 697 117 936, based in NSW, Australia.
22When does Navo fully launch?
Navo is live and accepting founding members now. Once the Founding 50 fills, the Founding 40 opens automatically, and so on. Each cohort offers a lifetime discount.
23Who built Navo?
Navo was built by a husband-and-wife team with backgrounds in construction economics and big data. We run renovation projects ourselves and built Navo to solve the problems we personally experienced.