Important: These Terms form a binding legal contract between you and Yapa Technologies Pty Ltd. Read them carefully before using Navo.
2.1 Agreement to Terms
By creating an account or using the Navo platform, you agree to be bound by these Terms of Service. These Terms apply to all users, including subscribers, team members, contractors, and guests invited to view projects.
Navo is operated by Yapa Technologies Pty Ltd (ABN 21 697 117 936), NSW, Australia.
2.2 The Platform
Navo is a property project management and feasibility platform. Navo is a project management tool, not a financial advisory service. All feasibility outputs are estimates for informational purposes only. See our Financial Disclaimer.
2.2b Intellectual Property
Your data: You own all data you input into Navo, including project details, contacts, feasibility inputs, and documents. You own all outputs generated by Navo based on your inputs.
Navo platform: Yapa Technologies owns all intellectual property in the Navo platform, including software, algorithms, Suburb Insights data, design, and branding.
Anonymised data licence: You grant Yapa a limited, non-exclusive licence to use anonymised, aggregated data derived from platform usage to improve Navo. We will never identify you or your projects in any aggregated data.
2.3 Account Registration
- You must provide accurate, current, and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must be at least 18 years of age to create an account
- One account per individual or business entity
2.4 Subscription and Payment
Navo is available on monthly and annual subscription plans. Subscriptions are billed in advance. Payment is processed by Stripe.
Current plan pricing
| Plan | Monthly | Annual (2 months free) |
|---|---|---|
| Starter | $59/mo | $49.17/mo |
| Renovator | $79/mo | $65.83/mo |
| Portfolio | $149/mo | $124.17/mo |
Founding cohort rates (Founding 50 example): Starter $29.50/mo, Renovator $39.50/mo, Portfolio $74.50/mo. Full cohort table and all rates on our Subscription and Billing page.
Storage add-on: $4.90/mo per 10GB block, available on all paid plans.
2.4b Free Tier
The free tier includes 1 quick feasibility saved to your account, and Suburb Insights for all states. Free accounts do not include long feasibility, live project tracking, or data export. Feasibility data is retained for 12 months after last login. Upgrade at any time to restore and access your saved feasibility in full.
2.5 30-Day Money-Back Guarantee
If you are not satisfied within your first 30 days on a paid plan, email hello@navosuite.com with the subject "Refund Request". We will process a full refund within 5-10 business days.
2.6 Acceptable Use
You agree not to use Navo to upload unlawful content, infringe intellectual property rights, attempt unauthorised access, reverse engineer the platform, use automated scripts or scrapers, resell access without written permission, or use Suburb Insights data for commercial redistribution. Our full Acceptable Use Policy is available at navosuite.com/aup.
2.7 Limitation of Liability
To the maximum extent permitted by Australian law, Yapa's total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be excluded under Australian Consumer Law.
2.8 Governing Law
These Terms are governed by the laws of New South Wales, Australia.
2.7b Account Termination by Yapa
Yapa Technologies may suspend or terminate your account immediately if you breach these Terms, the Acceptable Use Policy, or engage in fraudulent activity. We may also terminate with 30 days notice for any other reason. On termination:
- Your access to the platform ceases immediately (for breach) or at the end of the notice period
- Any founding cohort discount is permanently forfeited
- Your data is retained for 12 months then deleted, unless you request earlier deletion
- No refund is issued for termination due to breach of these Terms
2.8b Force Majeure
Yapa Technologies is not liable for any failure or delay in performing its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to: outages of third-party services (Supabase, Stripe, Vercel, data providers), natural disasters, acts of government, or internet infrastructure failures. We will notify you of any material service disruption and restore service as soon as reasonably practicable.
2.8c Dispute Resolution
Before commencing any court proceedings, both parties agree to attempt to resolve disputes in good faith through direct negotiation for at least 30 days. To initiate this process, email hello@navosuite.com with "Dispute Notice" in the subject line. If the dispute is not resolved within 30 days, either party may commence proceedings in NSW courts.
2.8d Service Availability
Navo aims for high availability but does not guarantee uninterrupted service. Planned maintenance will be communicated via email or in-platform notice at least 24 hours in advance where possible. Navo is not liable for loss arising from service unavailability.
2.8e Severability
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or removed if modification is not possible. The remainder of the Terms will continue in full force and effect.
2.8f Entire Agreement
These Terms, together with the Privacy Policy, Subscription and Billing terms, and any other policies linked herein, constitute the entire agreement between you and Yapa Technologies regarding your use of Navo. They supersede any prior agreements or representations.
2.9 Contact
Legal enquiries: hello@navosuite.com
Yapa Technologies Pty Ltd, ABN 21 697 117 936, NSW, Australia