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Subscription
and Billing.

Monthly and annual billing terms, our 30-day satisfaction guarantee, refund policy, and founding member conditions.

Yapa Technologies Pty Ltd  ·  ABN 21 697 117 936  ·  Effective: 17 May 2026

4.0 Free Tier

Navo offers a free tier that includes quick feasibility, Suburb Insights, and area comps. A free account is required. No credit card needed.

What is included
Quick feasibility (unlimited), Suburb Insights for all states, area comps (enter your own sales data).
What is not included
Long feasibility, scenario analysis, live project tracking, saving or exporting results.
Data retention
Results are session-only. Not saved between sessions. No data retained after 30 days of inactivity.
Area comps
Comps entered by free users are added to a shared pool flagged as unverified. Visible to paying subscribers with an unverified label.

Founding 50 note: Free users who upgrade during a founding cohort period lock in the founding rate from the date of upgrade.

4.1 Plans and Pricing

All prices are in Australian dollars (AUD) and include GST. Tax invoices are issued automatically at checkout. Yapa Technologies Pty Ltd (ABN 21 697 117 936) is registered for GST.

Full prices

PlanMonthlyAnnual (2 months free)
Free$0$0
Starter$59/mo$49.17/mo
Renovator$79/mo$65.83/mo
Portfolio$149/mo$124.17/mo
EnterpriseBespoke, contact hello@navosuite.com

Founding cohort rates (lifetime discounts)

CohortSpotsDiscountStarterRenovatorPortfolio
Founding 505050% off$29.50/mo$39.50/mo$74.50/mo
Founding 404040% off$35.40/mo$47.40/mo$89.40/mo
Founding 303030% off$41.30/mo$55.30/mo$104.30/mo
Founding 202020% off$47.20/mo$63.20/mo$119.20/mo
Founding 101010% off$53.10/mo$71.10/mo$134.10/mo

Annual billing gives 2 months free (pay 10, get 12) on top of any founding rate. Annual founding rate = full price × (1 − cohort discount) × 10/12. For example, a Founding 50 member on Renovator ($79 full price) pays $79 × 0.50 × 10/12 = $32.92/mo billed annually.

Example: A Founding 30 member on Starter ($41.30/mo) who upgrades to Renovator pays $55.30/mo for life, as long as they do not cancel or downgrade.

4.2 Billing Cycle

4.3 30-Day Money-Back Guarantee

Not happy? Full refund, no questions asked, within 30 days.

Email hello@navosuite.com with the subject "Refund Request" within 30 days of your original subscription date.

4.4 Founding Member Conditions

ConditionWhat happens
Upgrade to a higher planFounding cohort discount retained at the higher plan's full price
Cancel subscriptionFounding discount permanently forfeited
Pause subscriptionFounding discount permanently forfeited
Downgrade to a lower planFounding discount permanently forfeited
Switch to annual billingFounding discount retained, 2 months free also applies

4.4b Additional Storage

Additional storage is available as a paid add-on at $4.90/mo per 10GB block, purchasable in multiples from your account settings. Storage add-ons are billed monthly regardless of your main plan billing cycle. Storage add-ons do not carry founding discounts.

4.4c Failed Payments

If a payment fails, Navo will retry the charge over 7 days. During this period your account remains active. If the payment is not resolved within 7 days:

To avoid this, keep your payment method up to date in account settings. You will receive email notifications before any account change due to payment failure.

4.5 Contact

Billing enquiries: hello@navosuite.com
Yapa Technologies Pty Ltd, ABN 21 697 117 936, NSW, Australia